Doesn’t Add Up
“Following concerns about her clothing crew politely requested that the customer wear an additional top for the flight which the customer agreed to.” But why did they ask Harriet to get off the plane after she complied in the end?
Doesn’t Add Up
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Lesson Learned
“However, she then proceeded to act disruptively towards a member of our crew,” the statement went on. “Our cabin and ground crew are trained to assess all situations and to act quickly and appropriately. We do not tolerate abusive or threatening behavior towards our staff.”
Lesson Learned
