A Recognizable Symbol
Jack Bigglestone-Silk is the accessibility manager at Gatwick Airport. He told the magazine that they picked the sunflower since it is easily recognizable to people aware of the program. The airports that use the same system can train its staffers to identify the lanyard and figure out how to proceed from there.
Ensuring Quality
He also said, “So we now provide free training on accessibility to all organizations on the airport campus to ensure consistent standards all the way through the airport journey. This includes training on how to recognize our lanyards and what to do if you see someone wearing one [who] needs a little extra help.”